Training, Consulting and Technical Assistance Services to Develop and Sustain Organizational Success and Productivity:

"Organizations that Work for Everyone"

Organizational, group or community culture involves:

• shared purpose and vision,
• valuing individual contributions and group accomplishments, and
• positive outlook-the fabric of working relationships.

Cultural healing reveals how a group or organization can repair, re-new, and continually "make whole" its "mental map," identify and support "best practices" and reach planned results. Organizations can continually align goals, experiences, beliefs, and other cultural influences to prevent or reduce risks of disruption--or to restore function in systems stressed by efforts to respond to rapid change.

NCCH can help you and your organization to map out a plan to develop and strengthen staff skills and organizational culture. NCCH provides step-by-step processes to:

• collaborate with your organization to assess needs,
• facilitate training to build awareness, knowledge, skills,
• develop action plans to think, act and bring about meaningful and lasting change.

NCCH services include:

• No-cost Initial Consultation
• Executive Overview of Culturally Competent Organizations
• Diversity Awareness Core Skills Training
• Advanced Skills for Managing Diversity
• Designing and Conducting a Cultural Audit
• Developing and Sustaining Organizational Culture and Climate Change
• Organizing and Sustaining Diversity Councils
• Culturally Competent Organizations Skill Building
  • Business
  • Customer Service
  • Education
  • Public Safety
  • Social Services
  • Health Care Services
  • Sexual Harassment Prevention
  • Strategic Planning and Teamwork
  • Communication and Conflict Transformation
  • Change Management and Continual Learning
  • Training-of-Trainer Programs

Trainings and consultations can be presented alone or in combination and as:

• brief training workshops or
• in-depth staff retreat and re-focus activities.

NCCH works with clients to identify and strengthen conditions that strategically position clients to benefit fully from training and consulting services, including

• positive openness to change,
• a belief that tools to develop cultural competency can benefit an organization,
• a willingness to develop new frameworks of relationship and action,
• capacity to transform "mistakes" into learning opportunities, and
• an understanding that change occurs over time, supported by fully committed participants who are prepared to take responsibility for the change process.

NCCH offers results -- organizations that:

• grow, learn, and apply knowledge and skills in dynamic and productive ways,
• have fewer underdeveloped areas, because everyone is viewed as a resource,
• are deeply committed to achieving goals, and
• work well for everyone.

NCCH facilitators are prepared to work with public and private-sector organizations and groups or communities of all sizes and at all levels to develop and strengthen productivity and success.

NCCH staff have extensive backgrounds in consulting, delivering training, and providing technical assistance. NCCH works in respectful, collaborative, and empowering ways to share practical knowledge, skills, and experience. NCCH has experience with many and diverse audiences in local communities, state or multi-state, national, or multi-national settings and from many cultural, economic or occupational groups.